Cooling and Warming Plates for Hotels, Restaurants & Events

I. Controller

TOGETHER GmbH
Albert-Einstein-Str. 1
95028 Hof
Germany
Phone: +49 (0)9267 914 2990
Email: info@together-gmbh.com
Website: https://togethergmbh.com/

Data protection contact

Jürgen Klausmann
Albert-Einstein-Str. 1
95028 Hof
Germany
Phone: +49 (0)9267 914 2990
Email: info@together-gmbh.com

II. General information about data processing

Our website provides information about our company and our products. When you visit this website, we process personal data only where this is necessary to provide a secure and functional website, respond to enquiries or comply with legal obligations.

III. Technically necessary storage of your cookie selection

Our website uses only technically necessary storage so that the selection made in the cookie notice can be retained and the notice does not appear again on every page view.

• Name: cookies_accepted
• Purpose: storing the selection made in the cookie notice
• Storage period after selecting “Accept”: 30 days
• Storage period after selecting “Reject”: 1 day
• Type: technically necessary
• Legal basis: Section 25(2)(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG) and Article 6(1)(f) GDPR

Our legitimate interest is to provide a user-friendly website and remember the visitor’s selection. Based on the website’s current technical configuration, we do not use analytics, marketing or other non-essential cookies.

IV. Links to social networks

Our website contains standard links to our Facebook and Instagram profiles. No social media plug-ins are embedded. Merely visiting our website therefore does not automatically transmit data to Meta through these links.

Only when you select one of these links do you leave our website and establish a direct connection to the relevant platform. The platform operator may then process your IP address, device and browser information and, where applicable, information relating to an existing user account.

The provider of Facebook and Instagram in the European Union is:

Meta Platforms Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland

For more information, please refer to Meta’s Privacy Policy.

V. Provision of the website and server log files

When you access our website, your browser transmits technical information required by the server of our hosting provider. The following data may be processed:

• IP address of the device accessing the website
• date and time of access
• page or file requested
• amount of data transferred and access status
• browser type and version
• operating system
• referrer URL, where transmitted by the browser

This processing is necessary to deliver the website, ensure technical security, analyse errors and prevent misuse. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of our website.

Server log files are generally deleted after no more than seven days unless longer retention is required to investigate a security incident.

Our hosting provider processes this data on our behalf in accordance with Article 28 GDPR.

VI. Contact by email or telephone

If you contact us by email or telephone, we process your contact details and the content of your enquiry so that we can respond and address any follow-up questions.

The legal basis is Article 6(1)(f) GDPR. If your enquiry relates to a contract or pre-contractual steps, the legal basis is Article 6(1)(b) GDPR. Where statutory retention obligations apply, processing is also based on Article 6(1)(c) GDPR.

We delete the data once your enquiry has been fully dealt with and there are no statutory retention obligations or legitimate grounds for continued storage. Data is disclosed only where this is necessary to deal with your enquiry or required by law.

VII. Recipients of personal data

Within our company, access to personal data is limited to those who require it to handle the relevant matter. Technical service providers engaged by us, particularly our hosting provider, may also receive data as processors acting on our behalf. Data is disclosed to other recipients only where permitted or required by law.

VIII. Your rights

Subject to the applicable legal requirements, you have the following rights in particular:

• right of access under Article 15 GDPR
• right to rectification under Article 16 GDPR
• right to erasure under Article 17 GDPR
• right to restriction of processing under Article 18 GDPR
• right to data portability under Article 20 GDPR
• right to object under Article 21 GDPR

Right to object

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data based on Article 6(1)(f) GDPR.

Right to lodge a complaint

Under Article 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority. In particular, you may contact the supervisory authority for your habitual residence, your place of work or the place of the alleged infringement.

IX. Data security

Our website is transmitted in encrypted form using HTTPS. We implement appropriate technical and organisational measures to protect personal data against loss, alteration and unauthorised access.

X. Changes to this Privacy Policy

We may amend this Privacy Policy if legal requirements, our website or the processes we use change. The version published on this website at the relevant time applies.